Q. HOW LONG IS THE TOUR?
A. 60 minutes!
Q. WHAT IF I WANT TO GO LONGER?
A. We do have pricing for longer tours, please call to inquire.
Q. WHAT DAYS DO YOU OPERATE?
A. We are open for booking online! We will be operating 7 days a week, from 11 am to 5 pm, June through in August. If you wish to book a tour on another day outside of our general schedule, please call us directly.
Q. HOW CAN I CHECK AVAILABILITY?
A. Please click on, “Book a Tour” at the top of the page to check available dates and times.
Q. HOW FAST DOES THE TIKI BOAT GO?
A. It’s a slow ride and has a cruising speed at around 4 to 6 mph.
Q. DOES THE BOAT MAKE ANY STOPS?
A. At your request, stops for food and drinks can be made at the Lake George Beach Club, Christie’s on the Lake, The Boardwalk Restaurant, or Scotty’s Lakeside Resort Beach Bar and Café.
Q. HOW MANY RIDERS CAN WE BRING?
A. Max capacity currently is 12 people.
Q. WHAT IF I HAVE LESS THAN 12, DOES THE PRICING CHANGE?
A. Pricing is charged per passenger, so your price will not change.
Q. ARE CHILDREN ALLOWED?
A. Absolutely! Children under the age of 12 are required to wear a life jacket which we have on board or you can bring your own. Please let us know if you plan to bring more than one child so we can make the appropriate accommodations for life jackets.
Q. IS THERE A WEIGHT RESTRICTION?
A. The weight restriction is 270 per person.
Q. CAN I BRING MY FISHING POLE?
A. Only if you are prepared to bait your own hook! You must also possess a New York State Fishing License (www.dec.ny.gov/permits/6091.html). If you are under the age of 16 you do not need a license.
Q. CAN I PAY ON THE DAY OF THE TOUR?
A. Yes, we do allow walk-up bookings and payment. Keep in mind that we do not guarantee there will be walk-up availability. When pre-booking, you must pay at the time of booking. You cannot reserve online and pay upon arrival.
Q. WHAT ARE YOUR CANCELLATION AND INCLEMENT WEATHER POLICIES?
A. Cancellations with a 72 hour advance notice will result in no charge. Canceling your reservation after the 72 hour window is non-refundable unless Capt. John has to cancel the reservation. Unfortunately, this includes arriving under the influence of drugs or alcohol, arriving late, exceeding the weight limit, forgetting your ID, no shows, personal emergencies or personal mishaps. If Capt. John has to cancel the reservation due to inclement weather or any other reason, you may reschedule or receive a refund. Weather cancellations are determined only by Capt. John. Weather must be inclement at our location at your specific scheduled time. No exceptions. Thank you for understanding our policy.
Q. DO YOUR BOATS OPERATE IN THE RAIN?
A. We do operate in the rain as the tiki boats are covered. However, the captain can decide at anytime to cancel due to conditions.
Q. WHERE DOES THE TOUR START/END & WHEN SHOULD MY GROUP ARRIVE?
A. 13 beach Road Lake George, NY 12845. Our boats will be parked at the Village of Lake George Docks. Please show up 25 minutes before to check-in.
Q. CAN I BE PICKED UP AT MY HOTEL?
A. Of course, so long as it is on the southern end of Lake George! Please give us a call to inquire about special accommodations.
Q. DO YOU PROVIDE FOOD AND DRINK?
A. We do not provide any food or drink, however, you may bring your own and use the provided cooler and ice onboard the boat.
Q. CAN I PLAY MY OWN MUSIC ONBOARD?
A. Yes, we do have bluetooth-capable stereo systems that can sync to your phone and choice of music.
Q. WHO IS MY CAPTAIN?
A. All our Captains have been vetted, trained and strategically chosen based on their experience with boating and knowledge of the Lake. Our Captains hold a Joint Pilot and Engineer’s license which is issued by the State of New York and required to charter a vessel such as the tiki boat.
Q. SHOULD I TIP MY CAPTAIN?
A. Our Captains do work for tips, so gratuity is appreciated.
Q. IS THERE A BATHROOM ONBOARD?
A. There is a private bathroom facility onboard.
Q. ARE THERE AVAILABLE LIFE JACKETS ON BOARD?
A. Yes, there is a type 1 PFD for every passenger.