Tiki Tours
Frequently Asked Questions
Planning your tiki cruise should be easy. Find answers about booking, arrival, what to bring, onboard amenities, weather policies, and more.
Still have questions? Contact our team and we’ll help you get ready for your day on the water.
Booking & tour details
How can I check availability?
You can check availability on our ‘book now’ page!
What days do you operate?
We operate 7 days a week!
Can I book a private charter?
How many people can I bring?
Can I go for a longer tour?
You can book two time slots and go for double the time. You must book a private tour for both slots in order to stay out on the water the entire time.
Can I pay the day of?
We recommend everyone pre-book online as walk-up availability is never guaranteed and is hard to come by!
Arrival & tour locations
Where do we meet for the tour?
3 Lower Montcalm St. Located at the dock IN FRONT OF The Beach Club RESTAURANT of Lake George.
For Saratoga we are located at lee’s park.
What time should we arrive?
Please plan to be at least 15 minutes early for your tour! Parking can be difficult so PLEASE leave ample time for your party to find parking and make it down to the dock for boarding. We will not wait if you are late. OUR TOURS MUST LEAVE ON TIME.
Who is my captain?
All our Captains have been vetted, trained and strategically chosen based on their experience with boating and knowledge of the Lake. Our Captains hold a Joint Pilot and Engineer’s license which is issued by the State of New York and required to charter a vessel such as the tiki boat.
Should I tip my captain & deckhand?
Our Captains and Deckhands work for tips, gratuity is GREATLY appreciated.
What’s onboard
Do you provide food & drink?
We do not provide any food or drink, however, you may bring your own and use the provided cooler, cups and ice onboard the boat.
Can we play our music?
Yes, we do have bluetooth-capable stereo systems that can sync to your phone and choice of music.
Is there a bathroom?
There is a private bathroom facility onboard.
Are there available life jackets on board?
Yes, there is a type 1 PFD for every passenger EXCEPT CHILDREN UNDER 50 POUNDS. Children 12 and under must wear a life jacket at all times. We have 3 life preservers for children 12 and under that WEIGH OVER 50lbs . If the child is 50lbs or less you must provide your own life preserver for them – BABIES INCLUDED
How fast does the tiki go?
THE TIKI CRUISES SLOWLY AT AROUND 4-6 MPH
Children, pets & guest requirements
Are children allowed?
Yes! Everyone on board is REQUIRED TO HAVE a paid seat, regardless of their age. We have life preservers for everyone on board EXCEPT CHILDREN UNDER 50 POUNDS. Children 12 and under must wear a life jacket at all times. We have 3 life preservers for children 12 and under that WEIGH OVER 50lbs . If the child is 50lbs or less you must provide your own life preserver for them – BABIES INCLUDED
Do I need a ticket for my baby or kid?
Can I bring my dog?
We love dogs, as long as you are on a private charter and fido has a life preserver.
Is there a weight restriction?
Can we go swimming?
Unfortunately, you can not swim off of the boat.
What is the behavioral code of conduct?
You are responsible for staying under control and abiding by our behavioral agreement. If the Captain determines your behavior is inappropriate you will be removed from the tour without refund and appropriate measures will be taken.
Weather, cancellations & policies
Do you operate in the rain?
We do operate in rain as the tiki boats are covered. However, the captain can decide at anytime to cancel due to WEATHER conditions SUCH AS HEAVY WIND OR LIGHTNING.
What if our tour is cancelled because of inclement weather?
If ORIGINAL TIKI TOURS℠ has to cancel the reservation due to inclement weather or any other reason, you may reschedule or receive a refund. Weather cancellations are determined only by ORIGINAL TIKI TOURS℠. Weather must be inclement at our location at your specific scheduled time. No exceptions. Thank you for understanding our poliCY.
What is your cancellation policy?
CANCELLATIONS REQUESTED 10 DAYS BEFORE BOOKING WILL BE REFUNDED. IF YOU BOOK A TOUR WITHIN 10 DAYS, YOU WILL NOT RECEIVE A REFUND. CANCELING YOUR RESERVATION AFTER THE 10 DAY WINDOW IS NON-REFUNDABLE. THIS INCLUDES ARRIVING UNDER THE INFLUENCE OF DRUGS OR ALCOHOL, ARRIVING LATE, EXCEEDING THE WEIGHT LIMIT, FORGETTING YOUR ID, NO SHOWS, PERSONAL EMERGENCIES OR PERSONAL MISHAP. If ORIGINAL Tiki Tours℠ has to cancel the reservation due to inclement weather or any other reason, you may reschedule or receive a refund. Weather cancellations are determined only by ORIGINAL Tiki Tours℠. Weather must be inclement at our location at your specific scheduled time. No exceptions. Thank you for understanding our policy.